Support & FAQ

TwoShot requires iPhone XS, XR, or newer (A12 Bionic chip or later) running iOS 17+. Dual-camera mode (recording from two physical cameras simultaneously) requires a device with multi-camera hardware — typically iPhone models with two or more rear cameras. Devices without multi-cam pairs can still use Same-Lens Mode, which creates a dual-view from a single camera using crop-based splitting.

Each camera writes to its own independent video file to ensure maximum quality and reliability. Both files share the same audio track and are perfectly synchronized. You can play them back in sync using TwoShot's built-in gallery, or export them individually for editing in your preferred video editor.

Yes! TwoShot supports configurable resolution settings including 4K. However, recording from two cameras in 4K simultaneously requires significant processing power and generates large files. You can adjust resolution, FPS, bitrate, codec, and file format in the Settings screen to find the right balance for your needs and available storage.

Storage usage depends on your resolution, FPS, bitrate, and codec settings. TwoShot includes a storage estimation feature that shows estimated recording time based on your current settings and available space. You'll also receive low-space warnings when storage is running low during recording.

Recording from two cameras simultaneously is a demanding task that uses significant CPU and GPU power. Some warmth is normal. TwoShot includes thermal monitoring that will automatically stop recording if your device temperature reaches unsafe levels, protecting both the device and your footage.

Open any recording in TwoShot's built-in gallery, then use the share button to export individual video files. Each camera's video is saved as a separate file that you can share, airdrop, or import into video editing apps like iMovie, Final Cut Pro, DaVinci Resolve, or LumaFusion.